Jocelyn is an internationally known author and speaker. She's the former head of research and development for the forum corporation, a global consultancy. Her latest book is " The Art of Quiet Influence."
When you don’t have positional authority, you can’t just tell people what to do. It’s really about how well you work with others.
The three things to keep in mind when you’re trying to be an influencer are, inviting participation, sharing power, and aiding progress. Sometimes it’s best to slow down a little bit at the beginning of whatever you’re doing, and include people in the process so they feel they’re really part of a team.
If you’re the person who’s helping others feel included and welcomed, this gives you a surprising amount of influence. People would then feel like they’re part of a group and you’re the person who’s helped them feel comfortable.
Body language and tone of voice often speaks much more than what you say.
At the same time, I would also say introverts often sell ourselves short because they’re not the life of the party. The more important thing when it comes to inviting participation is listening.
The biggest thing holding most people back is the fear of being attacked by others.
Great influencers realize the best thing to do is encourage an objection or disagreement. Listen harder when somebody is disagreeing with you instead of assuming they’re wrong.
In my book, I describe great teachers understanding learning always goes both ways.
Learning is all about attitude. It’s about going into every single situation. understanding you have an opportunity to learn.
It’s not to judge, it’s not to evaluate and it’s not to make an impact.
I’d avoid the mistake in turning down offers for work.
I realize now it’s easier to say yes to any offer of work coming your way, whether or not it’s the exact right opportunity for you.
The first thing I’d do is isolate two or three root causes for why you’re struggling with your finances.
Then for each of those root causes, identify something small that you can do to just begin to address it.
Money means my work is recognized as having value.
Chris writes personal finance and productivity articles for software companies. He gets fresh ideas through continuously investing in himself and interviewing successful entrepreneurs.